WHEN WILL MY ORDER SHIP?
It takes about 1-2 business days for your order to be processed and shipped. You will receive a shipping confirmation email with tracking as soon as this happens. On occasion, there might be slight delays in order processing. We greatly appreciate your patience.
Orders placed during holidays, weekends and special promotions may require additional processing time due to an increase in order volume. Please allow 1 or 2 additional days in processing time.
OK, SO WHEN WILL MY ORDER ARRIVE?
You should expect to receive your order within 1-5 days.
*We do everything we can to adhere to these timeframes, but in the event of unexpected carrier delays, it might take longer for your delivery to arrive. We promise to make sure your wait is as short as possible.
DO YOU SHIP TO MY COUNTRY?
We ship to Europe, UK, USA, and Canada. If you are not based in these countries and are interested in our products, feel free to let us know by sending an email to: firstname.lastname@example.org. Then we'll let you know when shipping is available for your country.
WILL I GET A TRACKING NUMBER?
Absolutely. Immediately after your order is placed you will receive a confirmation email letting you know we got all the information, and providing you with an order number for your records. When it ships, about 1-2 business days after placing the order, we will send you a shipment notification email with tracking information so you can keep an eye on its progress.
TRACKING AN ORDER
We include a tracking link in all order confirmations. To track an order, click the tracking link to easily follow the journey of your package.
We will send you an email confirmation when your order is on it’s way to you from your local post office. You will also get notified when it’s delivered, and in case of unsuccessful delivery attempts.
NEED ADDITIONAL HELP?
Please contact us at email@example.com and we will be happy to assist you with any questions related to your order.
RETURNING AN ITEM
For more information on how to return an item, please visit our Returns page here.