Free worldwide shipping on all orders!
WHEN WILL MY ORDER SHIP?
It takes about 1-3 business days for your order to be processed and shipped. You will receive a shipping confirmation email with tracking as soon as this happens. On occasion, there might be slight delays in order processing. We greatly appreciate your patience.
Orders placed during holidays, weekends and special promotions may require additional processing time due to an increase in order volume. Please allow 1 or 2 additional days in processing time.
OK, SO WHEN WILL MY ORDER ARRIVE?
If you are located in USA, Australia, or Canada please expect 7-10 business days. For the rest of the world, please expect 7-15 business days. Please take into consideration that the time your package take to clear customs will depend on your location.
*We do everything we can to adhere to these timeframes, but in the event of unexpected carrier delays, production issues, or weather, it might take longer for your delivery to arrive. We promise to make sure your wait is as short as possible.
DO YOU SHIP TO MY COUNTRY?
Yes, we ship everywhere in the world and use EMS Epacket Light for all international shipments. Remember, shipping is free.
HOW DOES INTERNATIONAL SHIPPING WORK?
We use EMS Epacket Light for all international shipments.
Our international shipping method is practically the same as postal shipping. EMS handles your order from picking up the package at our factory until it arrives to your country. Once the order reaches your country, it is handed off to your local post office for customs processing (if necessary) and dispatch. The delivery is made by your national postal service, not EMS ePacket. Average total shipping time is 1-3 weeks. That being said, delays can occur in transit or due to hold ups in customs so it might take longer for your delivery to arrive.
WILL I GET A TRACKING NUMBER?
Absolutely. Immediately after your order is placed you will receive a confirmation email letting you know we got all the information, and providing you with an order number for your records. When it ships, about 1-3 business days after placing the order, we will send you a shipment notification email with tracking information so you can keep an eye on its progress. Please note that your tracking link will show movement after your order has cleared customs in 5-8 business days, so don’t be alarmed it the status isn’t available right away.
TRACKING AN ORDER
Follow these guidelines to track your order:
1. Go to our tracking page: https://junelabel.aftership.com/
2. Put in your tracking number and check for updates
We will send you an email confirmation when your order is on it’s way to you from your local post office, when it’s delivered, and in case of unsuccessful delivery attempts.
Remember that your tracking link will show movement after your order has cleared customs in 5-8 business days, so don’t be alarmed it the status isn’t available right away.
DO YOU SHIP TO PO BOXES OR APO/FPO ADDRESSES?
NEED ADDITIONAL HELP?
Please contact us at firstname.lastname@example.org and we will be happy to assist you with any questions related to your order.
RETURNING AN ITEM
For more information on how to return an item, please visit our Returns page here. (PUT IN RETURNS PAGE LINK HERE)